Benefits

• Cut costs with predefined recovery procedures for various services and vendors
• Better control the processes, with automatic escalation capabilities
• Easily connect to your existing BSS and OSS, using standard interfaces and simple configuration tools
• Keep improving your processes, with self learning mechanisms - maps the most used recovery procedures per situation

To learn more contact Fenavic today.

Fenavic Corrector

It's time to take action

Pinpointing the service problem kicks off the repairing process. You now need to gather your creativity, knowledge and experience to decide on the steps that are required to make the service work again, and execute these steps quickly and efficiently. And you know that some of these steps are manual, and some can be executed automatically, and you also are well aware of exceptions that can occur along the process. This is where true professionalism, profound network understanding, and the ability to continuously learn and improve meet each other.

This is why we built Fenavic Corrector, to make sure that service repairing process will be executed in the most efficient way, which will always continue to improve. Corrector follows configurable repairing procedures, and communicates tasks to its agents - at organizational units, at automatic systems, and at the network itself. Corrector runs the recovery procedure seamlessly in convergent environments - regardless of vendor or technology. With its built-in testing capabilities, Corrector will notify the relevant systems when the service is up and running.