Advanced customer support automation solutions for next generation service providers

Fenavic Solutions

Receive support at every stage of ownership.

Creating a solution constitutes much more than just installing software. Solutions are dynamic as are the companies that need them. Therefore, Fenavic provides a full range of ongoing services to its customers, ensuring direct availability of support at every stage of ownership, including advice and counseling, implementation, customization, on-site system management, training and issue resolution.

Fenavic services include:

Service Delivery, Fenavic

Solution Delivery

Fenavic Solution Delivery teams provide consulting services, business and systems analysis, implementation and customization, and ongoing system enhancements and upgrades.

Service Support, Fenavic

Customer Support

The Fenavic support group ensures that Fenavic Suite deployment issues are resolved as quickly as they arise, with little to no impact on the customer's business. A highly skilled and multi-functional team of support professionals is committed to delivering Service Level Agreements without compromise. Their expertise spans across the entire Fenavic product line, as well as custom-developed implementations, underlying databases, operating systems, and networks.

Service Training, Fenavic

Training Programs

Fenavic is committed to teaching and empowering customers to use Fenavic products to address the complex transactional requirements of their networks today and in the future. Our training department delivers state-of-the-art programs that use timely course development methodologies and delivery techniques.

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